Over
the past five years, franchising has tremendously grown in
Saudi Arabia. The success of American, European and local
franchises continue to attract Saudi businessmen. Many of
the brand names are already well entrenched in the market,
and the concept has proven to have a low failure rate for
Saudi business people.
Even
though there are no figures revealing the size of this lucrative
market, industry sources stated that fast food franchises
account for more than 60 percent of the total franchise market.
American firms have the lion share with more than 70 percent
of all franchised operations in Saudi Arabia, from fast food
outlets and hotels, to car leasing, laundry services and printing.
Saudi consumers have increasingly become sophisticated demanding
quality, service and value for money. American products and
services in this industry have established brand recognition
and were able to attract and retain a large section of the
Saudi population. Notwithstanding, many Saudis either traveled
or studied in the United States.
44.4
percent of the Saudi population is under the age of 15, and
franchises that appeal to this age group will perform well
and have been very popular among the younger generation. Some
of the franchises that are currently present in Saudi Arabia
include McDonalds, Hardee's, Burger King, Popeye, Chilies,
TGI, Fuddruckers, Pizza Hut, XOXO, Harvey Nichols, Debbenhams,
Saks Fifth Avenue, Floresheim, Martinizing, Sheraton, Hilton,
Four Seasons, Avis, Hertz, Budget, Limited Too, Mail Boxes,
Alphagraphics, Ann Kleine and Guess among many others.
Franchising
in Saudi Arabia
Franchising,
distributorships and license agreements continue to be ever
present phenomena in Saudi Arabia and the Middle East. Many
of the global brands have come to realize the potential that
this market holds. This line of thinking has recently also
grabbed the imagination of emerging brands from all parts
of the globe, including South Africa. To fully understand
the influence of franchising in Saudi, one has to continuously
link it to economic and social trends and requirements in
the region. Saudi remains the largest market in the entire
Gulf. Many view Dubai as the showcase but Saudi proves to
be the sales room and cash generator.
The
Middle East is on the verge of phenomenal growth in franchising
experts peg the annual growth in franchising in this
region at 27%. The Middle East is perceived as being a gateway
point between Europe and East Asia and is also developing
as an international centre of business and trade. With growing
populations, growing levels of urbanisation and growing economies
this region is becoming very attractive to international franchisors.
Growth
in the market
Many
still consider Saudi as predominantly a classic oil state.
It is therefore interesting to note that non-oil economic
activity is flourishing. This year (2005) non-oil activity
has grown by 6%. This is higher than the oil industry and
the highest ever in two decades.
Recent
years have seen the government reduce its reliance on oil.
The net effect has been a boom in the real-estate and construction
industry. Financial lending, thanks to low interest rates
and revised banking requirements, is driving the money supply
as much as the current oil revenues.
The
stock market is booming and thanks to aggressive privatization
the general Saudi stock shares have risen 520% over the past
5-6 years. The telecommunications, construction and manufacturing
sectors have all been major contributors, especially in recent
years.
Added
to all this, the Kingdom is experiencing accelerated growth
due to recent oil price spikes. The positive effect has been
a rise in per capita GDP from approximately $8100 (1999) to
$9575, or 18%, by 2005. Combine this with the fact that the
Kingdom has one of the world's fastest growing populations
(3.5% per year) and you are faced with an expanding market
with good disposable income levels.
AC
Nielsen research reports that the Saudi economy is expected
to grow 8.7% this year, mainly fuelled by the high oil prices
as well as strong private sector growth.
Entry
of foreign franchises
Franchising
and licensing have become increasingly popular methods of
participating in the non-oil economic sectors. The concept
of franchising, although relatively young, has been firmly
boosted by the introduction of most major brands associated
with the franchising industry. These are mainly focused on
the fast food and service sectors. Brands such as McDonald's,
KFC, Pizza Hut, Hertz, Avis, DHL and many more line major
roads and cover many billboards.
As
can be expected, many of the early franchise entries were
from the USA with France leading the surge from European countries.
Political events, especially 9/11, have helped shaped the
outlook in the Middle East and have contributed to the fact
that franchises from new markets are increasingly in demand.
Malaysia
is a country that has fully realized this potential and has
been aggressive in its approach to introduce the Gulf region
to many of its new and emerging brands. The Malaysians have
been particularly successful in the area of introducing new
food and fashion brands to the Gulf. Malaysia's current drive,
promoting itself as a preferred holiday destination for people
from the Gulf, is assisting the drive to export Malaysian
brands. Tourists experience the local brands abroad and readily
accept them in Saudi when they are introduced. The tourist
drive further enhances the concept of 'brand Malaysia'. South
Africa could do well to study this model.
With
the Kingdom wishing to join the WTO and the numerous meetings
with US officials in this regard, it has become evident that
government wishes to comply with brand protection and the
facilitation of investment. This bodes well for the future
of franchising in Saudi.
Growing
franchise sectors in Saudi
The
growth of franchising continues to follow the traditional
path of food and services, which have been the first sectors
to follow on the heels of the early introduction of motor
vehicle brands. The Kingdom continues to see the new introduction
of various fast food and restaurant concepts together with
a wide range of service related concepts. With the rapid expansion
of telecommunications and the expansion of a second mobile
service provider, it is to be expected that the service industry
linked to telecommunications has seen a large expansion. This
has also been true for the IT industry.
The
import of food and foodstuffs are estimated to exceed $7 billion
annually and the Kingdom remains the leading market in the
region. Most fast food chains are showing positive growth
and are ever present in all the new shopping malls. Disposable
income levels and an expanding shopping mall culture are assisting
this growth.
Fashion
remains an extremely strong and growing market with the major
brand labels from the UK, USA and Europe all enjoying a strong
presence. Although this industry is mainly associated with
license agreements, we are increasingly seeing franchise agreements
being put in place. Brand owners from across the globe have
noted the high disposable income levels coupled with a high
population growth. The sectors of children and ladies fashion
are particularly strong and enjoying good growth.
It's
important to consider the expansion of shopping malls when
one looks at franchising in the Kingdom. Mall fever has hit
the Middle East and Saudi is no exception. The mall plays
an even greater part of Saudi life in the sense that it becomes
'entertainment'. Malls are developing at an alarming rate
and the days of the traditional high street traders and various
souqs (markets) seem to be limited. The 'mall' is positioning
itself as the 'place to be and to be seen'. As in any country,
one mall wants to be better than the next and this offers
an opportunity for new emerging brands that are unique and
different from the 'run of the mill' global brands. This mall
development has fuelled the search for new brands both
in fashion and food.
Expansion
and potential for franchising remains concentrated in the
major cities of Riyadh, Jeddah and Al Khobar. Riyadh, the
capital, is experiencing a major boom with an annual growth
of approximately 8% making it one of the fastest growing capitals
in the world.
Legal
agreements
Most
agreements take the form of a master franchise or license
holder. These deals are often done on the basis of covering
the entire Kingdom. However, some international brands have
settled on agreements which regionalize the Kingdom into East,
West and Central, thus dealing with 3 major parties rather
than one. Another trend is to conclude a deal with prominent
local parties with the objective of covering the whole Gulf
rather than just Saudi.
It
is important to note that both the brand and the franchise
agreement need to be registered. Brand registration is an
approximate 120 day exercise from the day of publication in
the Government Gazette. The period leading up to publication
depends on the quality of legal firm selected. The agreement
registration follows a route from the Saudi Embassy in the
brand's country of origin to the Ministry of Commerce in the
Kingdom. Potential brands wishing to enter the market would
be well advised to judge potential local parties on their
ability to assist with and progress these procedures.