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Franchise Finance - What do the banks want?

Part Six - Bank Account Conduct

I have often had businesses referred to me to refinance because "my current bank does not understand my business" and the client is having problems with his/her bank. On receiving the businesses' last six months statements, I can see why. Their statements show frequent excesses over arranged limits (now incurring an honour fee of $15 - $20, This a new fee introduced by the banks to educate their clients to respect arrangements, with the added benefit to the banks' bottom line of course) and in some cases incurring a dishonour fee (bank charge of $25 plus embarrassment with the payee and penalties with the IRD).

Banks request the last six months statements for any business that they are asked to refinance because the picture described above could possibly deter the bank from helping. Even if they took the business on, the interest rate would be higher based on the expectation that the account will require extra administration time from the controlling manager.

Remember, the banks want lending that can be left alone once it is put in place. The staff can then focus on selling other bank products to someone else.

Another aspect of account conduct is the usage of the overdraft facility. The banks won't generally give you an overdraft limit higher than what you need (mainly established by your cash flow forecast peak requirement). A rule of thumb used by the banks is to base the overdraft limit on between 10 - 15 % of last year's turnover.

When the banks look at the usage of the overdraft facility, they want to see it fluctuating. In the old days they had a hang-up with "Hardcore" usage ie it never fluctuated into credit. I believe this had two main reasons behind it - one was that liquidity was tight for the banks and the other was when the account was in credit the banks were making money out of their CANBI's (Current Accounts Not Bearing Interest). In these enlightened days canny businesses don't keep creditor funds in cheque accounts, they transfer them out or reduce floating debt. Percentages of use can play a part in pricing also, use an average of 50% or less of your overdraft limit and the bank may consider you a better risk for pricing purposes.

Businesses don't like people helping themselves to their products or services and neither do the banks. So respect your arrangements and you will find the banks understand your businesses much better.

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